Purchase Options Cancellation Policy
Purchase Options Cancellation Policy
Effective Date: 10/20/2026
This policy explains how recurring purchase options (subscriptions) work at Good Health Co., and how to cancel one. It applies in addition to our Refund & Returns Policy and our Terms of Use.
1. How Recurring Orders Work
When you choose a recurring purchase option at checkout, your order renews automatically at the interval you selected — every 30, 90, or 150 days — until you cancel it. Each renewal is charged to the payment method on file.
The amount charged is the amount shown at checkout for that purchase option, including any applicable taxes and shipping. If the price of a plan changes, we will notify you by email before the change takes effect, and you may cancel before being charged the new amount.
2. Cancelling — the 24-Hour Rule
To stop the next shipment, cancel at least 24 hours before your next billing date.
Cancellations received less than 24 hours before a billing date may not stop that renewal, because the order has already entered processing. In that case the shipment proceeds and the cancellation applies from the following cycle onward. The order that was already charged remains covered by our 87-day guarantee, so you can still request a refund for it under the Refund & Returns Policy.
There is no cancellation fee, no minimum number of cycles, and no penalty of any kind.
3. How to Cancel
Either method works, and both take effect immediately:
From your account
Sign in to your customer account on www.goodhealthco.store, open Manage subscriptions, select the plan, and choose Cancel. From the same screen you can also pause a plan, skip a single delivery, or change its frequency.
By email
Write to support@goodhealthco.store with your full name and order number. We confirm every cancellation in writing. If you do not receive a confirmation within one business day, please contact us again so we can check it.
4. Pausing or Changing a Plan
You do not have to cancel to take a break. You can pause a plan, skip the next delivery, change the interval, or change the shipping address at any time, from your account or by email. The same 24-hour rule applies to changes that affect an upcoming shipment.
5. Refunds on Recurring Orders
Each renewal is a separate order and is covered by our 87-day money-back guarantee on its own terms, counted from the date you receive that shipment. The guarantee is not limited to your first order.
Cancelling a plan stops future charges but does not by itself refund an order already shipped. To request a refund for a specific order, follow the Refund & Returns Policy or email us with the order number.
6. Failed Payments
If a renewal payment fails, we will attempt the charge again and notify you by email. If payment cannot be collected, the plan is paused rather than cancelled, so you do not lose your pricing. You can resume it at any time from your account.
7. Our Right to Cancel
We may cancel or decline a recurring purchase option in cases of suspected fraud, repeated failed payments, or breach of our Terms of Use. Where we do so, we will tell you by email, and any amount paid for a shipment not sent is refunded in full.
8. Contact
For any question about a recurring purchase option, contact us at:
Email: support@goodhealthco.store
Business Address:
EBM DIGITAL BUSINESS, LLC
412 W 7th St STE 845
Clovis, NM 88101
United States